Assistance Channels

  • 1 hour ticket response time
  • A 60 minutes Ticket Response Guarantee

  • Our team of techs will try their best to reply to your service demands within approximately 1 hour. If, however, the difficulty you have experienced needs the assistance of our Admin =Department,= we will address the ticket to the technician in charge and will write a note to inform you.

  • Top quality support service
  • Qualified Customer Assist Service

  • Our tech help and support crew will be online for you 24/7/365 to to reply to all service inquiry tickets that you send. We offer customer assistance for all software that are installed in advance on your server. These include our in–house built Web Hosting Control Panel, the selected Operating System and also the server administration panel (with respect to the VPS type).

  • Intuitive help center
  • An Intuitive Help Zone

  • In the Web Hosting Control Panel that is included cost–free with your virtual server, you can easily find a practical Help section, which includes everything you need to know about managing your websites and software. We have introduced a wide array of how–to articles and reviews and video training that illustrate the general site managing tasks in an easy to read fashion.