Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Section

  • The Help Center section incorporated into suresh-in’s Web Hosting Control Panel offers a selection of help articles and regularly asked questions. Aimed towards solving any common issue that you may face, they are written by our support team of capable technicians.

  • Top quality support service
  • Instructional Videos

  • We have compiled a collection of step–by–step video tutorials that detailedly demonstrate how to sort out a typical issue connected with your Linux cloud website hosting account. You’ll find the how–to video clips in the Help Center section.

  • Intuitive help center
  • A Sixty–Minute Support Ticket Response Time Guarantee

  • All semi–dedicated servers are backed up by a 24x7x365 help desk support service and include a one–hour ticket response time guarantee. Our proficient support engineers will be available to you 24x7 and will fix any issue that you could come across within maximum 60 minutes after the helpdesk ticket submission. In the majority of cases, a response will be given to you within 20 minutes.