A 99.9% Server Uptime
Our cloud website hosting system is based on a secure, enterprise–level hardware architecture and a heavily modified version of Linux. So, irrespective of what your web site is, or how many website visitors you have, or even if there’s a DDoS attack, our servers will stay up and running and your websites will stay online.
Our Linux cloud website hosting packages feature a 99.9% server uptime guarantee. And no matter which datacenter you select, our uptime guarantee remains unchanged.
A 99.9% Network Uptime
When you build your very own cloud hosting system, it is crucial to also set up your own network architecture. That is why we built a custom–configured internal network in all our datacenter facilities. Relying on top–notch Juniper routers and switches, our internal network allows for mind–bogglingly fast data transmission speeds and is also completely redundant.
Hence, you will enjoy a 99.9% network uptime in our US datacenter, in our UK datacenter, in our datacenter FI, in our East Europe datacenter as well as in our AU datacenter, no matter which hosting plan you have picked.
A 30–Day Money–Back Guarantee
Like with every other service, if it’s your money at stake, you cannot feel really secure. This is the reason why, with each of our cloud hosting packages our company offers a 30–day money–back guarantee. In case you do not feel satisfied with our hosting service or if you have to get a more robust web hosting solution, like a VPS hosting services or even a Linux dedicated web hosting – you’ll receive your money back in full, without any secret costs or return taxes.
24/7 Technical Support
If you have ever had to wait for hours to get a reply, you probably know how aggravating this can be, even more so if your web site is at stake. That is the reason why we offer a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our support engineers will be right here for you and they will reply to you in less than 60 minutes. And the best thing is that their average response time is below twenty minutes!