A Control Panel is a web-based user interface through which you can control different aspects of your presence online. As an example, you can set up or change website files, set up and check email messages, handle databases, check visitor statistics etc. These things are performed using buttons and menus within a browser and the Control Panel may also be called ‘back office’, i.e. the administrative area associated with your Internet hosting account. Most Control Panels out there will permit you to handle all hosting-related matters, but you'll normally need a different system to deal with payments or to get a new domain if the company offers domain registrations. Depending on the platform they utilize, you can be able to use the billing account to open a support ticket to ask a question or to troubleshoot and fix a problem too, or you might have to employ a 3rd system.